KD Blog

Our Customer Service Rocks!


Our goal is to always help you put your brand (or team spirit) in front of others. We help you get noticed. We are proud to offer our clients world-class customer service along the way. Seeing your pop up canopy in action is the best part of what we do. It makes us happy to know that our clients are happy with the high quality, easy-to-use, durable branding product as well as our world class customer service.

Did you know?

-You can call our customer service team if you have any problems before you send anything back. Here is more info on returns.

-We have a dealer program for organizations that want to expand their product offerings by selling our products.

-Our team will help you make your vision come to life by helping you pick a product within your budget.

– Turnaround time for production is 14 business days + shipping depending on the product you pick.

-Our warranty is world-class too. Warranties vary depending on the product.

-Your canopy will be designed for years of use & enjoyment, make sure to follow these rules to get the most out of it.

-We have a FAQ section on our website. You can find answers to other questions there.

We are looking forward to helping you create your next custom canopy. Our products & our customer service lead this industry, thanks to our current & future clients who continue to use us for their needs!