KD Blog

Our World-Class Customer Service


At KD Kanopy, we pride ourselves on helping you get your brand or business in front of people. Beyond that, we are proud to provide world-class customer service. All week, we have been featuring clients on our social media who have been satisfied with both our high quality, durable, and easy-to-use branding products as well as our customer service.

Here are some quick Did You Knows about our customer service & our products.

 Did You Know…?

-Our team will help you make your vision come to life by helping you pick a product within your budget.

-We have a dealer program for organizations that want to expand their product offerings by selling our products.

-Our warranty is world-class too. Warranties vary depending on the product.

– Turnaround time for production is 14 business days + shipping depending on the product you pick.

-You can call our customer service team if you have any problems before you send anything back. Here is more info on returns.

-We sell replacement parts for every part of the frame.

-Your kanopy is designed for years of use & enjoyment, make sure to follow these rules to get the most out of it.

-We have a FAQ section on our website. You can find answers to other questions you may have there.

We are looking forward to helping you create your next kanopy. Our products & our customer service lead this industry, thanks to our current & future clients who continue to use us for their needs!